uPerform
A series of podcasts featuring uPerform, just-in-time learning learning and support platform. Hear directly from users about how they are leveraging uPerform to build user proficiency and increase satisfaction with software. uPerform centralizes training and support across the enterprise, offering intuitive help options in the workflow of your EHR, ERP, HCM and other mission-critical applications.
uPerform
Becker's Healthcare Podcast: Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning
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uPerform
uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help.
Can you tell us about your involvement in the sprint optimization project at UCHealth and what you found improves the EHR satisfaction and usability?
How do you identify providers who may be struggling with the EHR and how do you intervene with those?
How do you recommend training teams engage providers in their EHR improvement and training efforts?
Why is there such a resistance to training from providers when it's been proven to help them reduce burnout and improve satisfaction?
How have new platforms like TikTok changed the way you think about education and, more importantly, effective communication?
Have you had feedback from other providers since UCHealth made this transition to virtual training and implemented in-application help in Epic?
What advice would you give to other organizations who are struggling with, specifically, clinician satisfaction and burnout with the EHR?