uPerform

Becker's Healthcare Podcast: Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning

February 24, 2022 uPerform
Becker's Healthcare Podcast: Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning
uPerform
More Info
uPerform
Becker's Healthcare Podcast: Dr. CT Lin of UCHealth on the intersection of EHR training, TikTok and microlearning
Feb 24, 2022
uPerform

uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help. 

Show Notes Chapter Markers

uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help. 

Can you tell us about your involvement in the sprint optimization project at UCHealth and what you found improves the EHR satisfaction and usability?
How do you identify providers who may be struggling with the EHR and how do you intervene with those?
How do you recommend training teams engage providers in their EHR improvement and training efforts?
Why is there such a resistance to training from providers when it's been proven to help them reduce burnout and improve satisfaction?
How has uPerform enhanced your training program?
What does the future look like for your organization?
How have new platforms like TikTok changed the way you think about education and, more importantly, effective communication?
Have you had feedback from other providers since UCHealth made this transition to virtual training and implemented in-application help in Epic?
What advice would you give to other organizations who are struggling with, specifically, clinician satisfaction and burnout with the EHR?
"Epic Man" ukulele performance by Dr. CT Lin